Cookie Policy
Last updated: April 21, 2026
1. What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work efficiently, provide a better user experience, and give website operators useful information.
2. How We Use Cookies
TruckFlowUS uses a minimal number of cookies, all of which are essential to the operation of the platform. We do not use advertising cookies, third-party tracking cookies, or analytics cookies that share data with advertisers.
3. Cookies We Use
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| auth-token | Authenticates your session after login. Required for access to protected areas of the platform. | Essential | Session / 7 days |
| lang | Stores your preferred language setting (English or Spanish). | Functional | 1 year |
| csrf-token | Protects against cross-site request forgery attacks. Required for security. | Essential | Session |
| impersonate-token | Used by superadmin to temporarily view a tenant's account for support purposes. | Essential | 1 hour |
4. Essential vs. Non-Essential Cookies
Essential cookies are strictly necessary for the Service to function. Without these cookies, you would not be able to log in, maintain a session, or securely use the platform. These cookies cannot be disabled.
Functional cookies enhance your experience (such as remembering your language preference) but are not strictly necessary. If you disable these, you may need to re-select your preferences each time you visit.
5. Third-Party Cookies
TruckFlowUS does not use third-party cookies. We do not embed advertising networks, social media trackers, or third-party analytics services that place their own cookies on your device. All cookies are first-party (set by TruckFlowUS directly).
6. Managing Cookies
Most web browsers allow you to control cookies through their settings. You can typically:
- View what cookies are stored on your device
- Delete some or all cookies
- Block cookies from specific or all websites
- Set your browser to notify you when a cookie is being placed
Please note that if you block or delete essential cookies, you will not be able to log in to or use the TruckFlowUS platform. For instructions on managing cookies in your browser, consult your browser's help documentation.
7. Do Not Track
Some browsers offer a “Do Not Track” (DNT) signal. Because TruckFlowUS does not track users across third-party websites and does not use advertising or tracking cookies, our practices align with DNT principles by default. We do not change our data practices in response to DNT signals because we already do not engage in cross-site tracking.
8. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Updates will be posted on this page with a revised “Last updated” date.
9. Contact Us
If you have questions about our use of cookies, please contact us at: admin@truckflowus.com